The problem
The council sold income-generating traded services to more than 200 client accounts. With that many accounts, pricing needed reviewing account by account, so that each client paid the right price for the services it received.
What was done
- Pricing reviews
Pricing was reviewed across the client accounts.
- Service optimisation
The services sold to those accounts were reviewed and optimised alongside the pricing.
- Income generation
The work supported the traded services' role in generating income.
The same checks, applied to your records
Free to start. You pay only to unlock findings we confirm, and nothing if we confirm nothing.
Why this matters for your business
The more clients a business has, the more its pricing drifts. Some clients stay on old rates, discounts outlive the reason they were given, and price rises never reach every account. Each gap is small; together they add up.
Signs it could apply to you
- You have dozens or hundreds of client accounts
- Some clients are on rates agreed years ago
- Discounts were given for a reason that no longer applies
- Your annual price rise was applied by hand
How we would check it: Pricing that has drifted: we compare what each client pays against what they agreed to pay, and set out the amounts to back-bill where the contract allows it.
This work was delivered in an earlier commercial role, before Sidra Advisory Ltd was formed. It is shown to illustrate the method Sidra Advisory now applies to client reviews. Client organisations named here have not endorsed Sidra Advisory.
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